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Your Life,
Your Choice.

Roulaana is Here to Support It.

We help NDIS participants live independently, confidently, and with purpose.

Our Services

❊ Our Purpose & People

Roulaana is here to
help you thrive.

At Roulaana, our team is made up of compassionate and experienced professionals who are dedicated to providing support with respect, empathy, and care. With diverse backgrounds and a shared commitment to our values, we work together to empower the people we serve. We help build confidence, encourage informed choices, and support meaningful, independent living. Each member of our team is here because they believe in making a genuine difference in the lives of others.

Our Story ▸
Our Values ▸
Our Team ▸

❊ Our Support Pathways

Your Support Choices.

Support Coordination

Specialist Support Coordination

A handwritten life stage transition plan on a spiral notebook with goals, action steps, support needed, and reminders, on a wooden desk with colored pens, a plant, and a cup.
A cluttered wooden table holding a weekly planner, a shopping list, a budget notebook, a calculator, a smartphone with transit info, a cup of tea with lemon, a potted plant, and various vegetables including broccoli, bell peppers, cherry tomatoes, and a salad bowl.

Supporting participants through important life changes, including education, employment, housing, and increased independence. We help build confidence, develop skills, and ensure supports remain aligned with your goals.

Building practical everyday skills that promote independence, confidence, and active participation in daily life. Support is tailored to individual goals, abilities, and long-term outcomes.

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Care & Support

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Providing reliable around-the-clock support tailored to each participant's needs. Our experienced team delivers consistent care that promotes comfort, wellbeing, independence, and peace of mind.

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24/7 Care

High Needs Support

Dedicated, reliable support for participants with complex needs, ensuring comfort, safety, dignity, and peace of mind. Services are available in the home, community, or clinical settings.

Learn More →

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Community & Accommodation

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Short Term Respite

Community Participation

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A caregiver pushes a woman in a wheelchair onto a wheelchair-accessible van with a ramp.
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Coordination & Planning

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In addition to general Support Coordination, Specialist Support Coordination provides expert guidance for participants with complex needs, helping navigate high-risk situations, multiple service systems, crises, and significant life transitions.

Learn More →

Helping you understand, navigate, and use your NDIS plan with confidence. We connect you with the right providers, build your capacity to manage supports, and ensure your goals stay at the centre.

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Life Skills Development

Life Stage Transitions

Household Assistance

Personal Care & Daily Living

Helping participants maintain a safe, clean, and comfortable home environment through assistance with household tasks, laundry, meal preparation, home organisation, and garden maintenance.

Assistance with personal care, daily routines, meal preparation, and everyday activities. Support is delivered with respect, dignity, and a focus on maintaining independence.

Supporting participants to engage in social, recreational, and community activities that build confidence, develop skills, encourage connection, and promote greater independence.

Tailored short-term stays designed around each participant's needs, goals, routines, and preferences, providing a safe, comfortable environment while giving families and carers peace of mind.

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Providing safe and reliable transport to appointments, community activities, education, employment, and other important destinations, helping participants stay connected and engaged.

Innovative Community Participation

Transport Assistance

Supporting participants to build confidence, develop practical skills, and participate in activities that foster independence, connection, and personal growth.

❊ Our Therapeutic Supports

Your Allied Health Choices.

Community Nursing

Clinical care delivered by qualified nurses to support health, wellbeing, and independence.

Occupational Therapy

Helping participants build independence and confidence in everyday activities.

Social Work

Providing guidance, advocacy, and support to help participants navigate challenges and achieve their goals.

Personal Training &
Exercise Physiology

Building positive outcomes through personalised behaviour support and skill development.

Speech Pathology

Improving communication, confidence, and meaningful social connections in daily life.

Positive Behaviour Support

Clinical care delivered by qualified nurses to support health, wellbeing, and independence.

Physio Therapy

Improving mobility, strength, balance, and physical wellbeing.

Dietetics

Providing personalised nutrition and healthy lifestyle guidance.

Learn More →
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Roulaana Group Programs

Register your interest today to secure your place on our upcoming program waitlist.

Roulaana Rise Program (RRP)
Starting July 2026

Helping participants build confidence, independence, communication, problem-solving, and everyday life skills through structured weekly workshops. Topics include budgeting, daily routines, goal setting, personal safety, decision-making, and community participation.

Join Wait List →

Roulaana Thrive Connections (RTC)
Starting July 2026

A Social Worker-led therapeutic group focused on emotional wellbeing, communication, confidence, relationship building, and meaningful social connections through guided group activities and peer support.

Join Wait List →

BROADMEADOWS CENTRAL OFFICE
OPEN NOW

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From Hello to Empowered Living

Your Support Journey With Us

1. Reach Out 📞

Start by getting in touch, via in-person, phone or our online enquiry form here. Our friendly team will respond within 1 day, ready to listen and understand what matters most to you.

2. Meet & Plan 🤝

We’ll schedule a meeting at your earliest convenience, even on weekends if needed. During this session, we’ll take the time to get to know you, your goals, preferences, and any specific requirements. Once everything is discussed and you're happy to proceed, we’ll complete the sign-up process and begin putting your personalised support plan into action.

3. Begin Your Supports 🚀

We match you with the most suitable services and supports from our trusted network. Once everything is in place, we’ll confirm your start date and guide you through what to expect, so you can feel confident and supported from day one.

4. Ongoing Support & Check-Ins 📝

Our commitment doesn’t end at onboarding. We provide regular check-ins, stay available for any questions, and adapt your support as your needs change. Your progress, comfort, and independence are always our priority. You will always feel seen and heard.

Submit Referral ▸

Work with purpose.
Change lives — including your own.

Disability Support Worker →
Allied Health Poressional →
“Caregiving often calls us to lean into love we didn’t know was possible ”
— Tina Walker

❊ FAQs

We’re here to make things simple,
check out our most asked questions.

  • Yes, we are a fully registered NDIS provider. We proudly provide support services across the entire state of Victoria. We are open to servicing outside of Victoria, just shoot us a message and we will work together to figure it out.

  • We provide a wide range of NDIS services tailored to the unique needs of each participant. This includes Support Coordination across Levels 1, 2, and 3 to help you understand and implement your plan effectively. We offer 24/7 support for those who require it, high care needs, and so on. We have a Allied Health team for various needs, , and our support worker team can assist with personal and daily living tasks, general household duties, and provide access to community activities and transport to help you stay connected and independent. Find all services here.

  • Our services are available to all NDIS participants with an approved plan. We support people of all ages and abilities, including those who are NDIA- managed, plan-managed, or self-managed.

    If you don't have an NDIS plan yet, we can support you in the right direction by guiding you through the application process and helping you understand your eligibility.

  • Getting started is easy. Simply contact us via phone or our website form here. We'll arrange a free consultation to understand your needs and create a personalised support plan aligned with your NDIS goals.

  • Yes, all our support workers are fully trained, qualified, and have undergone the necessary background checks, including NDIS Worker Screening and First Aid certifications. We prioritise safety, respect, and cultural awareness.

  • Absolutely. We believe in choice and control. You're welcome to request a support worker who best suits your preferences, needs, language, or cultural background. We do our best to make sure you feel comfortable and supported.

  • Feel free to email us at info@roulaana.com.au for help.

Support that starts with You. Reach out to begin.

We’ll be with you every step of the way.

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Contact Us ▸