24/7 Care &
High Needs Support
At Roulaana, we provide dedicated 24/7 care and high needs support for participants who require ongoing assistance with daily living, personal care, community access, and complex support needs. We understand that when support is needed around the clock, consistency, trust, and genuine connection matter just as much as the care itself.
Our team takes the time to understand each participant's routines, preferences, goals, and individual needs, delivering support that promotes dignity, safety, comfort, and independence. Working closely with families, support coordinators, and healthcare professionals, we provide reliable, person-centred care that helps participants live with confidence and continue doing the things that matter most to them.
What We Support
Tailored Support For Complex Needs
We provide flexible support that adapts to each participant's unique circumstances, goals, and level of care required.
⭐ Suitable For Participants Requiring Support With
✓ Psychosocial Disabilities
✓ Complex Health Conditions
✓ High-Intensity Support Needs
✓ 24-Hour Support Arrangements
✓ Physical Disabilities
✓ Intellectual Disabilities
✓ Neurological Conditions
✓ Acquired Brain Injuries
🚿 Personal Care
Showering and personal hygiene
Dressing and grooming
Toileting and continence support
Mealtime assistance
🏠 Daily Living Support
Household tasks
Medication assistance
Meal preparation
Daily routines and independence building
🚗 Community Access
Shopping and errands
Medical appointments
Social outings
Recreational activities
🌙 Overnight & 24-Hour Care
Sleepover support
Active overnight support
24-hour care arrangements
Ongoing monitoring and assistance
Peace of mind for families through reliable overnight support
💊 Complex Care Support
High-intensity support needs
Medication management and administration
Support with health and medical appointments
Coordination with healthcare professionals
Assistance following hospital discharge
Our Process
1
Get In Touch With Our Team
Contact our team directly or submit a referral. We'll take the time to understand your situation, support needs, and goals.
2
Personalised Assessment
We'll discuss your requirements and create a tailored support plan designed around your routines, preferences, and level of care.
3
Meet Your Support Team
We carefully match participants with support workers who are suited to their needs, personality, and communication style.
4
Ongoing Support & Review
Support begins, and we regularly review services to ensure they continue meeting your needs and goals.
Ready To Get Started?
Our team is committed to helping participants access the right therapeutic supports to achieve meaningful and lasting outcomes. Contact Roulaana today to learn more about our 24/7 Care & High Needs Support services or to make a referral.
📞 (03) 9620 3090
📍Broadmeadows Central, 3047